Refund policy
Return & Refund Policy
At Ezystore.Store, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused, unworn, and in original condition.
The item must be in its original packaging with all tags intact.
A valid proof of purchase is required.
Non-Returnable Items
Items that are used, damaged by the customer, or not in original condition.
Certain products such as personal care items or customized products (if applicable).
Refunds
Once we receive and inspect your returned item, we will notify you of the status.
If approved, your refund will be processed within 5–7 business days.
The refund will be credited to your original method of payment.
Exchange
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us with details and images of the product.
Return Shipping
Customers may be responsible for return shipping charges unless the product is defective or incorrect.
Shipping charges are non-refundable.
Contact Us
If you have any questions about returns or refunds, feel free to reach out:
📧 Email: ezystore4683@gmail.com
📱 WhatsApp: 8138874683 📸 Instagram: ezystore.store